Use the subject line 'freerotation 2019'
Bell tents: Payment of 100% deposit secures your booking.
Yurts: Payment of 55% deposit secures your booking. Balance payments are due by 5th June 2019. These will be sent out on or before 5th May 2019 to give 30 days in which to make payment.
Payment methods: Deposit and balance invoices are sent out by email. They are payable by BACS transfer (details on the invoices). You can also pay via paypal (good option from abroad to avoid wire fees). Please let us know if you would prefer us to email you a paypal invoice.
- Bookings for freerotation made before 22nd May 2019 may be cancelled within 14 days of deposit invoice date for a full no quibble refund. Thereafter, deposits are non-refundable.
- Bookings for freerotation made after 22nd May 2019 are non-refundable.
Get in touch if you are unable to attend due to unforeseen circumstances. We can, at our discretion, try to rebook your tent, in which case we may give a refund minus a £50 admin fee.
We strongly recommend that guests take out holiday insurance in the event that they need to cancel in unforeseen circumstances as we are unable to guarantee any refunds except those outlined above.